AAT Kings:
Due to the Extensive organistion involved with touring, cancellation fees are applicable to compensate for costs and lost revenue. AAT Kings strongly recommend travel insurance to cover against such charges.
Cancellation fees will be levied relative to the amount of notice given.
Cancellations received within 1-6 days prior to travel will incur a 50% cancellation fee. Cancellations within 24hrs of departure time will incur a 100% cancellation fee (no refund).
The operator reserves the right to cancel tours and amend prices, itineraries and days of operation as required. Clients are strongly advised to take out travel insurance. At times it may be necessary to provide alternative transport. Refunds are not available for wet weather or for changing weather conditions.
Rottnest Fast Ferries & Tours:
All tours are weather permitting. All appropriate concession cards must be presented at the office prior to collecting your tickets. We have a no refund policy; however we can offer a credit note valid for one year for any cancellations that are made at least one hour prior to tour/ferry departure. Any no shows or cancellations made within one hour of departure will result in all pre-payments being forfeited. A no refund policy applies once payment has been made. Credit notes are valid for 1 year and will be issued instead of a refund.
Whitsundays Sailing Adventures:
Prices are based on multi-share accommodation unless otherwise specified. Prices do not include airfares. Cancellations made less than 21 days before departure will result in complete forfeiture of full price. We reserve the right to substitute vessels without notice at any time for any reason. We recommend you take out travel insurance.
Clients should note that adventure travel involves risk. Whilst we make every effort to safeguard guests, we cannot be responsible for any damage, personal injury or loss due to the actions of passengers that are beyond our control. All cruises are subject to weather and the vessel operator’s discretion.
At certain times of year ‘dangerous’ jellyfish inhabit these waters and passengers should take care for their own safety. Passengers entering the water do so at their own risk and the owners or operators of the vessel will not be liable for any personal injury, illness, death or any other consequences whatsoever of passengers being stung by jellyfish. To minimise this risk you will be provided with a full length protective ‘Snorkel Suit’ to wear whilst swimming and snorkelling during the cruise.
Whitsundays Sailing Adventures.com and its related bodies corporate, its officers, employees and agents is not the owner or operator of any vessel on which passengers sail.
Accordingly, it shall not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for any injury to person or property which is suffered or sustained by any passenger as a result of participating in any of its sailing adventures, except for any liability which cannot be excluded by law.
Rottnest Express:
Zero to 24 hours (including no shows) before travel = 100% cancellation fee
24 hours to 1 week before travel = 25% cancellation fee
More than 1 week before travel = 0% cancellation fee applied by the tour operator.
Whitsunday Jetski Tours:
Cancellations made after 6pm the night before tour or 'no show' may incur a 50% charge.
Port Douglas Transfers:
Cancellations only will be accepted up to 24 hours prior to scheduled pick-up time. Bookings cancelled within 24 hours prior to scheduled pick-up time or a no show will incur full charges.
Tours To Go:
Please read Tours To Go's conditions of booking and refund policy and privacy policy before proceeding with your payment.
I have read and agree to the terms and conditions put forth by each tour operator and by Tours To Go.
