Western Travel Bug:
* non arrival or less than 72 hours notice before departure - no refund
* more than 72 hours notice before departure - 25% non commissionable refund
* cancellation fees apply as soon as Western Travel Bug accept/confirm reservation
ADAMS PINNACLE TOURS:
Cancellation Policy:
Due to the extensive organisation involved with touring, a strict cancellation fee will be applicable to compensate for costs and lost revenue. We strongly recommend you take out travel insurance to cover against such charges. Once any payment is made the following cancellation fees will apply in addition to any fees levied by your booking agent:
Cancellation Fees: Day Tours
Cancellation within 2 days (48hrs) of departure results in a 100% cancellation fee.
Cancellations between 3 and 5 days prior to departure results in a 50% cancellation fee.
Cancellation Fees: Short Break Tours (2-5 days duration)
Cancellations within 5 days of departure results in up to a 100% cancellation fee.
Cancellations 6-15 days prior to departure result in a 50% cancellation fee.
Cancellations 16-29 days prior to departure result in a 25% cancellation fee.
Cancellations 30 or more days prior to departure results in : up to a 10% fee charged by Adams Pinnacle Tours
Amendment Fees: Day Tours
A charge of $50 per person may apply to booking amendments received more than 5 days prior to tour departure. This is at the sole discretion of Adams Pinnacle Tours. Amendments made within 5 days prior to the tour departure will be treated as cancellations and the applicable cancellation fee will apply.
Amendment Fees: Short Break Tours (2-5 days duration)
A Charge of $100 per person may apply to any modification after the original booking has been confirmed and at least 30 days prior to the tour departure. This is at the sole discretion of Adams Pinnacle Tours. Amendments within 30 days of travel will be treated as cancellations and the cancellation policy applied.
AAT Kings:
Due to the Extensive organistion involved with touring, cancellation fees are applicable to compensate for costs and lost revenue. AAT Kings strongly recommend travel insurance to cover against such charges.
Cancellation fees will be levied relative to the amount of notice given.
Cancellations received within 1-6 days prior to travel will incur a 50% cancellation fee. Cancellations within 24hrs of departure time will incur a 100% cancellation fee (no refund).
The operator reserves the right to cancel tours and amend prices, itineraries and days of operation as required. Clients are strongly advised to take out travel insurance. At times it may be necessary to provide alternative transport. Refunds are not available for wet weather or for changing weather conditions.
The Rock Tour:
100% if the Tour is cancelled within 24 hours of departure. 50% if between 24-48 hours. 25% at all other times.
Vagabond Cruises:
Minimum 14 days notice is required for a full refund to apply, there's no refunds for cancellations after this period, change of mind or no shows on the day of the cruise. Pre- Booking is essential.
•Child rate = 5-14 yrs
•Concession rate = Australian seniors/pensioners & full time students
•Family rate = 2 adults + 2 children
•Full payment is due on booking
•There is no refund for no shows
•Tickets & monies are non-refundable & non-transferable unless the cruise is cancelled
•A 3% credit card fee will apply if you have paid by AMEX/DINERS credit card
•Your ticket is valid for the day of the booking only
•Please arrive at departure point 15 minutes prior to departure time
•Surcharge will apply on Public Holidays
•Special Cruises, Prices and Terms & Conditions apply for 25th, 26th & 31st December & 26 January
Whitsunday Crocodile Safari:
All cancellations are subject to a 15% cancellation fee.
Cancellations within 24 hours of date of travel are non refundable.
Booking dates can be changed, without penalty, subject to availability.
If a tour is cancelled due to circumstances beyond the control of the operator, a full refund will be provided, or the opportunity to change the booking date.
Thunder Jet Boating:
All tickets are non-refundable and 24 hours notice required for cancellations.
Rottnest Fast Ferries & Tours:
All tours are weather permitting. All appropriate concession cards must be presented at the office prior to collecting your tickets. We have a no refund policy; however we can offer a credit note valid for one year for any cancellations that are made at least one hour prior to tour/ferry departure. Any no shows or cancellations made within one hour of departure will result in all pre-payments being forfeited. A no refund policy applies once payment has been made. Credit notes are valid for 1 year and will be issued instead of a refund.
Ultimately Sydney:
No refund will be paid for bookings cancelled within 24 hours of the scheduled start time or in a no-show situation. A 10% fee applies to all other cancellations.
Vinetrekker:
14 or more days prior to travel - full refund
7 or more days prior to travel - 75% refund
2 or more days prior to travel - 50% refund
Within 2 days of travel - no refund
Captain Cook Cruises (WA):
Cancellation or Changing Passenger Numbers.
Cancellations received with more than 72hrs notice prior to tour departure may receive a refund.
Cancellations within 72hrs of departure no refund will be issued.
IN ALL CASES NO REFUNDS WILL BE GIVEN FOR 'NO SHOWS'
All postponed cruises are treated as cancellations.
SEIT Outback Australia:
FIT Tours
50% - within 72 hours
100% - Less than 48 hours
Extended Touring
50% - within 5 days
100% - within 72 hours
Autopia Tours:
Terms and Conditions: Although every effort is made, Autopia Tours shall not be liable for any illness, injury, damages, loss, delay or failure to join the tour that may occur due to factors beyond our control. We highly recommend all passenger have travel insurance coverage. Autopia Tours retains the right to alter routes, itineraries, bus type, fares, days of operation or even cancel tours if unforeseen circumstances occur. Other accredited tour operators may be used on some tours. Accredited Bus Number: AC003612
Cancellation Policy: Cancellation within 2 to 7 days of departure prior to departure will result in a 50% loss of the ticket price; failure to board or cancellation within 48 hours of departure will result in full fare forfeiture.
Autopia Tours will not be held responsible for passengers failing to familiarise themselves with the booking terms and conditions.
Sensational Sydney Cruises:
Cancellation Policy: Individual “Cruise like a local” bookings: Cancellations made more than 72 hours before travel (as logged in the Operator's system audit) may be made without penalty and a full refund will be given to the Customer. Cancellations made less than 72 hours before travel will attract a 100% cancellation fee and no refund at the Operator's discretion. The Operator has the right to retain all deposits received up to the amount of the cancellation fee and invoices will be issued for any further amounts outstanding.
Groups or Exclusive Charters (12 paxs or more): Cancellations made more than 30 clear working days before travel (as logged in the Operator's system audit) may be made without penalty and a full refund will be given to the Customer. Cancellations made less than 30 clear working days before travel will attract a 50% cancellation fee. The Operator has the right to retain all deposits received up to the amount of the cancellation fee and invoices will be issued for any further amounts outstanding.
Weather Cancellations: Cancellations made by the Operator due to inclement weather will entitle the Customer to a full refund of the Fare Price.
Other Cancellations: Cancellations may be made at the Operators discretion due to mechanical breakdowns which may result in the vessel being unable to operate. If this occurs the Customer will receive a full refund of the Fare Price.
Fail to Board: It is the Passenger's responsibility to ensure that they arrive on time for the departure of the vessel. Failure to do so will mean that the Passenger forfeits the full fare price to the Operator.
Safety Requirements for Travel:
1. Disabled Passengers: The Operator recommends that disabled persons seek medical advice before participating. Disabled Passengers cruising aboard Calypso do so at their own risk and the Operator accepts no liability for any damage or injury caused.
2. Pregnant Persons: Pregnant persons cruising with Calypso do so at their own risk and the Operator accepts no liability for any damage or injury caused.
3. Intoxicated Persons: The Operator does not condone excessive drinking and no intoxicated person will be allowed to embark the vessel named Calypso.
Minimum Age Requirement: There are no minimum age requirements for children to board Calypso. Children are the responsibility of their parents at all times. The Skipper and other crew members are not responsible for their care or safety. Life jackets are available on board for children and adults alike. Adult prices will apply from age 13 upwards.
Times & Duration: May vary slightly at the skipper's discretion and depending on sea and weather conditions. The 'Cruise like a local' tour commences at 12.30pm and concludes at 4.30pm. Groups and exclusive charter embarkment and disembarkment times are arranged at the time of booking. Passengers are required to be at the pick up location 15 minutes prior to nominated departure.
Days of Operation: The 'Cruise like a local' tour operates daily from 1st September to 1st June (inc), 12.30pm, returning 4.30pm.
Minimum Numbers: 'Cruise like a local' departs with a minimum of two passengers and will cater up to 12 people. If you have numbers that exceed this, you will need to make a private booking.
Marine Insurance: Sea Sydney cruises carry full insurance and public liability. Calypso is a charter vessel, survey number 21415.
No Warranty: The Operator does not warrant the accuracy, completeness, suitability or reliability of any information, service or product listed on the Operator's website.
Disclaimer:
1. All passengers participate in this harbour cruise at their own risk. The Operator does not accept any liability for any loss, claim, injury or any direct, indirect, incidental, special or consequential damage which may arise out of or is in any way connected with the Passengers participation in the harbour cruise.
2. Under no circumstances shall the Operator be liable for any loss, claim, or any direct, indirect, incidental, special or consequential damages (including but not limited to lost profits or lost savings) which arises out of or is in any way connected with the use of any information, any listing of any data on the Operator's website or any delay or inability to use this web site whether based on tort, contract, strict liability or otherwise.
25. Jurisdiction: The laws of New South Wales apply in relation to these terms and conditions and the Operator's business.
26. Third Party Websites: This website may contain links to other websites maintained by third parties. The Operator is not responsible for and does not operate or control any information or services provided on such third party websites. The links are provided solely for convenience and do not constitute an endorsement by the Operator.
27. Condition Changes: The Operator reserves the right to amend the terms and conditions contained herein at any time. Visitors to the site shall be responsible for reviewing such terms and conditions regularly.
28. Copyright: The compilation of the information contained herein is the copyrighted work of the Operator and may not be modified, copied, distributed, transmitted, displayed, reproduced, published, licensed, used to create derivative works from, transferred, or any information, services or products obtained from this website sold without the express written consent of the Operator and where necessary other information providers. The Operator consents to Travel Agents selling the Operator's products to use the material in their promotion of Australia, and Sydney by downloading from this website. Product and company names mentioned herein may be the trademarks or registered trademarks of their respective owners.
Personal Items: All personal items are carried at the risk of the Passenger.
Bruny Island Safaris:
Cancellation Policy
Within 24hours of departure 100% of tour price.
Disclaimer – Bruny Island Safaris (BIS) reserves the right to amend itineraries or cancel tours due to unforeseen weather events and seasonal availability of some gourmet products.
Sydney Pearl Cruises:
No refunds provided for cancellations.
Skydive Airlie Beach:
Cancellations: A 100% cancellation fee will apply to confirmed bookings cancelled by you within 48 hours of actual jump date! Rescheduling of your booking within 48 hours incurs a $110 fee!
Skydive Uluru:
All bookings incur a $100 per person cancellation fee, unless cancelling within 48hrs of departure, at which time a 100% cancellation fee applies and no refund is available.
Booking amendments may incur a $100 per person amendment fee.
Explore Group:
If you cancel more than 48hours prior to the cruise, there is no cancellation fee.
If you cancel between 48hours and 24hours prior there is a 50% fee.
If you cancel within 24hours of your tour or are a no show on the day there is a 100% fee.
Tours To Go:
Please read Tours To Go's conditions of booking and refund policy and privacy policy before proceeding with your payment.
I have read and agree to the terms and conditions put forth by each tour operator and by Tours To Go.
